You can cancel your purchase within 14 days. For this purpose, please contact our service team.

Delivery within Germany and the EU is free of charge for orders over 100 Euros. Please find an overview of the shipping costs here. 
The customer bears the costs of the return shipment.
When shopping online, please be conscious of your consumption. Processing returns has an environmental impact and we consider free returns to be an unsustainable cost. This step is a small one for us to limit the direct climate impact.

Your shipping confirmation will include a link that allows you to check the status of your shipment at any time.

All our products are in stock and ready for immediate shipment. The average delivery time within Germany is 2-3 business days. Further information about shipping can be found here.

Yes, we ship our products worldwide. You can view the corresponding shipping costs here .

Yes, our webshop is certified by Händlerbund with the Käufersiegel and by Trusted Shops.

You can reach us by phone from Monday to Friday between 10 a.m. and 6 p.m. or send us a message at any time here .

All items are produced exclusively by small manufacturers in Germany and neighbouring European countries.

Exceptional quality and ethical production are an important part of the brand philosophy. All production facilities meet the highest quality standards to ensure fair and safe working conditions.